Refund policy

At Hyporah, we want you to feel confident when trying our products. If you're not completely satisfied with your purchase, we're here to help.

30-Day Money-Back Guarantee

We stand behind the quality of Hyporah and want you to shop with confidence. If you're not completely satisfied with your purchase, you may request a refund within 30 days of receiving your order.

To be eligible for a refund, the product must contain at least 50% of its original contents and be accompanied by your order number or proof of purchase. Refund requests must be submitted within 30 days of delivery.

This guarantee is limited to one refund per customer and applies only to products purchased directly from our website. We reserve the right to refuse refunds in cases of suspected fraud, abuse, or misuse of this guarantee.

How to Request a Refund

To request a refund, please contact us at sales@hyporah.com within 30 days of receiving your order. Please include your order number or proof of purchase with your request.

Our team will review your request and provide the next steps.

Refunds

Once your refund request has been approved, the applicable refund will be processed to your original payment method.

Please allow the necessary processing time for the refund to appear in your account, as processing times may vary depending on your payment provider or financial institution.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or you receive the wrong product, please contact us at sales@hyporah.com as soon as possible with your order number and details of the issue so we can review the situation and assist you.

Questions

If you have any questions about our Refund Policy or need assistance with a refund request, please contact us at sales@hyporah.com.